If you or someone you know is struggling, don’t wait. Email us at: counseling@iw.edu or call 319-931-7169.
Counseling services are by appointment only. The Counseling Services office on campus is located on the second floor of the Student Union.
COUNSELING SERVICES LEARNING OUTCOMES
- Students will be able to use effective coping skills to address personal stressors.
- Students will improve interpersonal relationships through effective communication skills.
- Students will better recognize and express their emotions.
Office Hours
- Mondays 10 am – 4 pm
- Tuesdays 10 am -5 pm
- Thursdays 1 pm – 6 pm
CONFIDENTIALITY AND LIMITS TO CONFIDENTIALITY
In general, the privacy of all communications between a client and a counselor is protected by law and professional ethics. Truth Foundation Inc. can only release information about psychotherapy services to others with the student’s written permission with a few exceptions.
In most legal proceedings, students have the right to prevent Counseling Services from providing any information about their treatment. In some proceedings involving adult competency, for example, and those in which a student’s emotional condition is an important issue, a judge may order Counselor testimony and/or records.
The following are basic human, civic and statutory rights of individuals who are seeking services. These rights include:
- The right to confidentiality as it is determined by state and federal laws. In this regard, students must understand that all records and information gathered about them will be kept confidential or will be released in accordance with state or federal laws regarding confidentiality of information. Students must further understand that there are incidences in which a therapist may be required to disclose certain information. Disclosure may include notifying an individual who is believed to be a potential victim or harm, contacting the police, seeking hospitalization for the client, or contacting family members or others who can help provide protection. These situations include but are not limited to:
A. Cases of abuse or neglect of minors or vulnerable adults.
B. Cases in which there is a danger to self or others.
- The right to be informed of the various steps and activities involved in receiving services through IWU Counseling Services.
- The right to be respected as an individual and to receive humane care and protection from harm, abuse, or neglect.
- The right to appeal any policy, procedure, or any provider action by contacting Sam Reighard, M.A., LMHC at Truth Foundation.
- The right to be treated in the least restrictive environment that is clinically appropriate.
- The right to make an informed choice with regard to services offered and to be able to accept or refuse services based on such information.
- The right to consult with my choice of legal or other counsel at my expense.
- The right to select services and service providers of my choice at my expense.
All rights are limited only to the extent determined by a court of law or to the extent that exercising these rights unduly infringes on the rights of others.
Use of Electronic Communication
You may choose to contact Counseling Services by electronic communication. However, it is important to be aware that all electronic communication can be easily accessed by unauthorized people, and therefore can compromise privacy and confidentiality of such communication. Students who send messages by email or other electronic forms of transmission acknowledge and agree that they may be compromising confidentiality by using this form of communication. Counseling Services will respond to students in general terms and/or with specifics to very limited items such as appointment times. Counseling Services will not engage in consultation or counseling via email or other forms of electronic communication as the internet is not a secure means of transmitting counselor-client or other privileged information. Students should notify Counseling Services if they decide to avoid or limit in any way the use of electronic communication. These types of communication for appointment cancellations or for emergencies should not be used.
HIPPA
Counseling Services through Truth Foundation, Inc. is HIPPA compliant. Counseling Services follows the guidelines set up for HIPPA standards.
Mandatory Reporting
All direct care staff are mandatory reporters. They abide by the guidelines set up in mandatory reporting training. If there is suspected child or dependent adult abuse it must be reported by Iowa Laws within a 24 hour period.
